There are websites online in Australia that are running successfully and have lots of visitors on a daily basis but because of the fact there is no Live Chat available on it, visitors may or may not become their returning customers even if there are many options for them to avail. But because of the various benefits that people prefer while having the Live Chat Software on the website they would always need a LiveAgent to help them and if there is no such service available they may not return to buy things or services that are offered on the website.
It is possible to look for the various service providers that offer Website Live Chat services. To figure out which is the best you have to be careful enough while comparing the basic things and the features that are necessary for the successful live chat service.
To find the best services you can do the following things:
Shortlist the best options in the market and look if some recommendations are there. Look for the higher recommendation and greater number of positive reviews to shortlist the best ones.
Ask for the details online and see if the service offers enough support features for your business website.
Compare the uptime and see if they offer 24/7 services or you will have to cope with the loss of customers due to their in availability of services most of the time. It is better to find and active and most promising services for best results.